Privacy Policy for Diamond Exchange ID

Effective Date: 11-05-2025

1. Overview

At Diamond Exchange ID, your privacy and the security of your personal data are of the highest importance to us. This Privacy Policy outlines how we collect, use, store, and protect your information when you use our services. By accessing or using our platform, you agree to the practices described in this policy.

2. Information We Collect

To provide a seamless and secure betting experience, we collect the following types of information:

A. Personal Details

  • Full Name

  • Date of Birth

  • Mobile Number

  • Email Address

  • Physical Address (if required for verification)

  • Government-issued ID or PAN card (for KYC purposes)

B. Login & Device Information

  • IP Address

  • Device type and operating system

  • Browser type and version

  • Activity logs (login/logout time, device sessions)

  • Cookies and session identifiers

C. Payment & Transaction Data

  • UPI ID, Bank Account details, or Wallet ID (for deposits and withdrawals)

  • Transaction history including amounts and timestamps

Note: We do not store card information. Payment data is processed securely through our integrated payment gateways.

3. How Your Information Is Used

We collect and process data for the following purposes:

  • To create and manage your Diamond Exchange ID

  • To verify your identity for compliance and security

  • To process deposits, withdrawals, and other financial operations

  • To send important account notifications (login alerts, balance updates, etc.)

  • To respond to your support requests or feedback

  • To personalize your user experience based on activity and preferences

  • To detect, investigate, and prevent fraudulent or illegal activity

4. Data Sharing and Disclosure

We do not sell your personal data. However, we may share limited information with trusted third parties under these circumstances:

  • Regulatory compliance: When required by law or authorized government requests

  • Service providers: With vendors who help us operate the platform (e.g., hosting services, payment processors) under strict confidentiality agreements

  • Business transactions: In case of a merger, acquisition, or asset transfer, your information may be transferred securely with notice

5. Cookies and Tracking Technologies

We use cookies, session tokens, and analytic tools to:

  • Keep you logged in securely

  • Remember your preferences and settings

  • Track website performance and improve user experience
    You can manage or disable cookies through your browser settings. However, doing so may impact certain site features.

6. Age Restrictions

Our platform is strictly intended for individuals who are 18 years or older (or the legal age of gambling in your jurisdiction).
We do not knowingly collect data from minors. If we become aware that a minor has provided personal information, it will be deleted promptly.

7. Data Protection and Security

We take comprehensive measures to protect your data, including:

  • SSL encryption on all transactions

  • Firewalls and server-side protections

  • Secure data centers with restricted access

  • Regular audits and security assessments

While we do our best to safeguard your data, no platform can guarantee 100% security. We encourage users to use strong passwords and enable device-level protections.

8. Data Retention Policy

We retain your personal data for as long as your account is active or as required to:

  • Meet legal and regulatory obligations

  • Resolve disputes or enforce our Terms of Use

  • Conduct legitimate business analysis (using anonymized data)

If you close your account, we may retain certain data for record-keeping or legal compliance.

9. Your Privacy Rights

You have full control over your personal data. Depending on your jurisdiction, you may:

  • Request access to the data we hold about you

  • Request correction of inaccurate or outdated data

  • Request deletion of your data (subject to legal obligations)

  • Opt out of promotional communications at any time
    To exercise these rights, contact our support team via email (below).

10. Policy Updates

We may occasionally update this Privacy Policy to reflect changes in regulations, services, or technology.
When we make significant changes, we’ll notify you through the website or via email. Your continued use after changes are posted implies your acceptance.

11. Contact Information

If you have any questions or need to exercise your rights under this policy, reach out to us at:

📧 Email: support@diamondexch8.com


🏢 Address: 

F-18, Plot No F-17 &, Near, Metro Station Rd, behind Wave Silver Tower, Sector 18, Noida, Uttar Pradesh 201301, India
 

🌐 Website: https://diamondexch8.com

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